1. Purpose of Zone Scribe

Zone Scribe is an AI-powered scribing software solution designed to support people and organisations in efficiently capturing, structuring, and managing spoken or written content. Zone Scribe enables secure, on-the-go access from a mobile device, allowing users to interact with AI-driven scribing tools, review notes or transcripts, and manage data associated with their sessions.

2. Summary of Data Collection and Use

When you log into the Zone Scribe, a secure profile is created for you. Your login credentials, once provided, are encrypted and stored locally on your mobile device. These credentials allow seamless future access to your Zone Scribe portal without the need to re-enter login details each time.

We use session cookies that are necessary for you to log in and use our service. These cookies are essential for site functionality and cannot be disabled.

Zone Scribe collects specific technical and usage data to:

• Authenticate your legitimate access to the platform.
• Maintain the security and integrity of Zone Scribe.
• Diagnose and troubleshoot technical issues.
• Improve user experience and interface functionality.
• Support internal analysis for performance, updates, and enhancements.

3. Technical Information We Collect

This information is used solely for analytics and to improve our website experience. We do not use cookies or similar technologies for this purpose.
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• Device type, model, and manufacturer
• Operating system version
• Mobile network provider or ISP
• IP address or proxy
• Browser type and version
• Device configuration and unique device identifiers
• Zone Scribe version and usage data

4. Mobile Device Access

Zone Scribe may request access to certain device features, including but not limited to:

• Storage (to allow local caching and faster access)
• Microphone

You may deny or revoke permissions at any time through your device settings. However, please note that certain features of Zone Scribe may not function correctly without the required permissions.

With your permission, we may collect location data either:

• Continuously, or
• While actively using the Zone Scribe

5. App Privacy Summary – How Your Data is Handled

Zone Scribe respects your privacy and complies with data transparency requirements. A summary of what data may be collected and how it is handled in line with UK GDPR and App Store disclosure requirements is below:

The following data may be used to track you across apps and websites owned by other companies:

5.1 Contact Info

• Email Address
• Full Name

Tracking is limited and not used for advertising. It supports functionality such as login continuity or identifying returning users.

5.2 Data Linked to You

• Contact Info
• o Email Address
• o Name
• User Content
• o Audio Data (e.g., spoken input used for scribing)
• Usage Data
• o Product Interaction (e.g., features accessed, session duration)

5.3 Data Not Linked to You

The following data may be collected but is not linked to your identity:

• Diagnostics
• o Crash Data
• o App performance metrics

6. Legal Basis & Legitimate Interest

Our lawful basis for processing your personal data via the Zone Scribe is legitimate interest, as defined under the UK GDPR. It is in both your and our interests to:

• Provide a seamless, functional, and secure mobile experience,
• Ensure proper access control and system integrity,
• Respond efficiently to technical support queries and enhancements.

We have conducted a legitimate interest assessment to ensure that your rights and freedoms are fully respected.

7. Data Storage and Security

• Your login credentials are stored encrypted locally on your mobile device and are not transmitted to any third party.
• Technical logs generated during use are used solely for troubleshooting and performance analysis.
• Data collected by Zone Scribe is retained only as long as necessary for the functionality provided or as determined by you.

You can remove all stored data by clearing data from your device settings or uninstalling Zone Scribe.

8. Your Rights

You may have the right under data protection law to:

• Request access to your personal data
• Request correction or deletion
• Restrict or object to processing in certain circumstances
• Lodge a complaint with a supervisory authority (e.g. the UK Information Commissioner’s Office)

9. Governing Law

This policy is governed by and shall be interpreted in accordance with the laws of England and Wales. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the English courts.