Privacy isn't a feature. It's the foundation.
Zone Scribe is built for the most sensitive conversations there are, in health, care and beyond. Here's how your data is protected, where it lives, and the control you keep over it.
Three commitments we don't compromise on.
Never used to train AI
Your recordings and documents are never used to train AI models, ours or any third party's. Zero data points. Ever.
Hosted in the UK & EU
Data is stored and processed on UK and EU infrastructure, encrypted in transit and at rest.
Yours to delete
You stay in control. Export or permanently delete any recording, document or summary whenever you choose.
Certifications & assurance.
Zone Scribe is built and operated to the standards that health and care commissioners expect. Independently assessed, not self-declared.
Certified & independently assured
Healthcare, security & organisational assurance
Zone Scribe is also compliant with the UK GDPR and the Data Protection Act 2018. What each mark covers, the certificates themselves, and the documents your IG team will ask for all live in the Trust Centre.
What protecting your data actually means.
Encryption in transit and at rest. Role-based access so only the right people see a record. UK and EU data residency. Audit trails on sensitive actions. Personal data handled in line with the UK GDPR and the Data Protection Act 2018, with your organisation as the controller and Zone Scribe as processor. And a clear answer to the question that matters most in care: your data is never used to train AI.
“It is the only AI tool I have where I can actually enter individual personal details.”Clinical Lead · Residential care provider
Clinical Lead interview
Need our security documentation?
We're happy to share certificates, our DSP Toolkit status and a data processing agreement for procurement and information-governance reviews. Or browse it all in one place in our Trust Centre.